Generating the cancellation activity report

  1. Select Administration > Report > Marketing and Analysis > Cancellation Activity. The Cancellation Activity screen is displayed.
  2. Specify this information in the Report Parameters section:
    Property
    The code of the property for which the cancellation report is generated. The application defaults this value.
    Note: You can modify this value.
    Updated By
    The user id who updated the reservation document.
    Note: You can select multiple user ids.
    Booking Agency
    The unique id of the booking agency linked to the reservation.
    Organization
    The unique id of the organization linked to the reservation.
    Date Range Basis
    The option to print the report based on the dates associated with guest stay. Available options:
    • Arrival Date (A)
    • Created On (C)
    • Cancelled (X)
    Note: By default, the value is set to X.
  3. Set the parameters in the Report Option section:
    Only VIPs
    Select this check box to include only the VIP guest stay records in the report.
    Show Package Rates
    Select this check box to include Package Rate instead of Room Rate for the guest stay records.
    Note: The Rate amount is included when guest does not stay on the Package Rate plan.
  4. Specify the Start Date and End Date in the Date Range section.
    Note: 
    • By default, the date is set to the current hotel date.
    • The records are included based on value specified in the Date Range Basis for the specific duration.
  5. Click Print Record.
    Note: By default, the records are sorted based on the Confirmation Number. However, you can modify to Name, or Updated By, or Arrival Date, or Cancellation Date, or Cancellation Reason in the Sort By section.