Introduction to Item Harmony
The is an Item Management System used by companies for food service management by hotels, restaurants and food and beverage verticals.
The Item Harmony functionality can be executed by these user groups:
- Administrators: Users with this role can configure the item data and validate new items at local stores (Revenue Centers).
- General Managers (GM)/ Local Users: Users with this role can request new items for the assigned local stores and view the item data.
Item Harmony uses a middleware software known as Enterprise Management (EM). Item information is sent to the POS through Enterprise Management (EM). When a new entity (for example, location, resource center, sub menu and so on) is created for Item Harmony functionality, the information is exported to EM. A unique ID is assigned to this entity in EM. This ID is known as EM ID and is a link between Item Harmony in HMS and EM. The HMS user must manually specify this ID in the Item Harmony related screen as a cross reference.
Enterprise Dashboard
The Enterprise Dashboard is used to validate the items added to a revenue center. The dashboard displays the list of Revenue Centers which includes items that are to be validated. You can also review all the records of Revenue Centers that are associated with validated items. Items that are validated are displayed on the Master Item screen. See Enterprise Dashboard
The Item Harmony functionality comprises of:
- Modifier Groups
- Revenue Centers
- Location
- Categories
- Sub Categories
- Sub menus
- Tax Setup
Master Items (List)
This is a comprehensive list of all the items configured for Item Harmony. A new item is added to the Master list after the validation process is performed at the Revenue Center level. See Master Items
Modifier Group
Modifier group and Modifier options is a mechanism used to customize an item. For example, For the item Cheeseburger, the Modifier group can be Add Cheese and various cheese types can be the Modifier options. See Modifier Groups
Revenue Centers
A business unit that sells items to generate sales. The Revenue Centers are associated with locations. For example, the various outlets at the airport such as Coffee Shops, Burger Point and so on can be Revenue Centers for the location Airport. See Revenue Center
Locations
Location is referred as the main site in Item Harmony. A location can be associated with many Revenue Centers. Locations can be grouped together and assigned to a parent location. This enables easy access of item related information between locations. For example, Airport Anderson Corporation is the parent location for locations Airport A, B and C. The various business units at each of these airports are the Revenue Centers associated with each of these locations. See Location
Categories
A category is referred to as a main group used to classify the various items available at the Revenue Center. For example, a category can be Beverages. See Categories
Subcategories
Subcategory is defined as a sub group used to sort items at a Revenue Center. For example, a category Beverages can be classified into subcategories such as Cold Beverages and/or Hot Beverages. See Sub Categories
Submenus
Master Submenus help classify the items at a Revenue Center and are displayed as touchscreen options at the POS. For example, a Submenu “Grill” is created, which has “Hamburger” and “Cheeseburger” items associated. When a user accesses the associated POS screen, and clicks the “Grill” option associated items; Hamburger and Cheeseburger are displayed. See Submenus
Tax Setup
The Tax setup involves defining tax related data such as tax groups, rebate rules, tax regions and tax qualifier types for the tax region. See Tax Setup