Check in a guest with automatically added add-ons from Stay 360

Use the Check-In option on the Stay 360 screen to apply eligible automatically added add-ons and check in a guest. The application evaluates automatically added add-ons after room assignment and before the remaining check-in questions and Terms and Conditions processing.

The application displays the automatic-add-on message only when the guest stay has no automatically assigned add-ons, the property has non-room items with associated room types, and the guest stay qualifies for one or more automatically added add-ons.

To check in a guest with automatically added add-ons:

  1. Select Front Desk > Stay 360. The Stay 360 screen is displayed.
  2. Select the required guest stay.
  3. Click Check-in. Complete the room assignment process if a room has not been assigned
  4. Review the message when it is displayed: This Guest Stay is eligible for Automatically added Add-ons. Apply them?
  5. Select any one of these options:
    • Yes: Applies and commits the eligible automatically added add-ons and continues the check-in process.
    • No: Continues the check-in process without applying the automatically added add-ons.
    • Cancel: Stops the check-in process and returns you to the Stay 360 screen.
  6. Complete the check-in questions and Terms and Conditions processing.
    If the guest stay already has one or more automatically assigned add-ons, the automatic-add-on message is not displayed.