Viewing comp folio

Use the View Comp Folio lookup to view the charges that are comped for a guest stay. The grid displays the information of the comped transactions. The grid includes details related to the Comp Folio, such as, Comp Date, Folio, Amount, POS Check Number, Offer and Player.
Note: For a reservation with multiple players, the player with the comp offer is identified based on the values in the Player Number field and Player Name field.

To view the comp folio:

Select Front Desk > Guest Stay > Folio > Actions (Folio) > View Comp Folio.
You can also perform these Actions:
  • Print Comp Folio
  • Undo Comp Charge
  • Show Comp Details
Note: When the CMSPRTNR install parameter is set to SGENVOY, you can use Undo Comp Charge to void an eligible comp voucher associated with a Folio Comp Configuration record. After SGEnvoy successfully voids the voucher, the comp status is set to Canceled, and the comp amount is subtracted from the Used Amount on the associated Folio Comp Configuration record. For a Single Use comp associated with an in-house or reserved guest, the Redeemed check box is also cleared.