Editing the added experiences

  1. Select Call Center from the menu. The Call Center screen is displayed.
  2. Click the guest reservation record on the Recent Reservations widget.
    Note: The reservation status must be Reserved.
  3. Select Experiences in the Navigation pane. The Experiences screen is displayed.
  4. Click Edit for the item line in the Experiencessection, of the shopping cart. The Advance Modify window is displayed.
  5. Modify the required data.
    Note: When you change the dates, quantity, frequency, or pricing control, the application recalculates the add-on price when required.
  6. Click Select. The details of the item are updated in the shopping cart.
    Note: 
    • If pricing is available for some, but not all, stay dates, the application displays this warning: “The add-on does not have rate for all stay dates for the room type. The add-on will not be available for all dates of the stay.”
    • If pricing is not available for any stay date, the application displays this error: “The add-on does not have rate for any stay dates for the room type. The add-on is not available.” the application does not update the add-on with the unavailable pricing.
    • You can click Remove to delete the item from the Shopping Cart. If the item is invalid for the reservation, the application removes the item from the Shopping Cart.
    • The availability of the Frequency and Pricing Control fields depends on the non-room item configuration.