Portico

Portico is an agentic AI assistant for the Hospitality applications that understands user requests and interact with the hospitality systems through APIs to perform operational tasks through conversational interactions.

You can perform these actions using Portico:
  • Interact with the Hospitality applications using the chat interface to ask questions and request operational tasks through interactions.
  • Work with AI agents using the agents configured for specific business requirements.
  • Interact with APIs using the agents that can interact with the Hospitality systems through configured APIs to perform operations.
  • Use quick actions using the predefined actions to initiate common tasks directly from the chat interface.
  • Search the configured knowledge documents during conversations to provide the required information.
  • Review and approve actions that require user confirmation.
The Portico interface includes a chat window and an Extensions pane. The Extensions pane provides access to:
  • Chats: You can view previous conversations and start a new conversation.
  • Activity: You can review actions that require your attention.
  • Settings: You can manage Portico settings.
You can perform these actions on the Settings tab in the Extensions pane:
  • Account: View the account information and edit the profile.
  • Usage: View the token usage and the total number of requests.
  • Preferences: Change the Dark Mode, Token Usage, and Language settings.
  • Connectivity: Configure and save connections for Telegram, Microsoft Teams, and Email.
  • Data: Export or clear conversation history.
  • Shortcuts: View keyboard shortcuts for common actions.