Restricting a guest profile

Restrict a guest profile for a specific property or all properties due to wrongful or negligent behavior on the part of the guest.

To restrict a guest profile:

  1. Select Profiles > Guest Profiles.
  2. On the List View tab, select a guest profile to restrict.
  3. Click the Restricted tab.
  4. In the Restriction Details section, specify the information that you require. See additional details about these fields:
    Reason
    Specify the reason that the guest profile is restricted. Restrict reasons are created as a part of the Global Code configuration.
    Remove Restriction
    The date on which the restriction on the guest profile is automatically removed.
  5. Click Save. The restriction record is saved on the guest profile. Add additional restriction records on the guest profile as necessary.
    Note: Click Remove Record to delete the restriction record from the guest profile.