Refunding a sundry item

  1. Select Sundry > Sundry Order. The Sundry Order screen is displayed.
  2. Click the Check option. The Check section is displayed.
  3. Click on the required check to be returned.
    Note: You must select the check for which the Transaction Type is PURCHASE.
  4. Click the Return option from the More menu. The items are displayed in the Shopping Cart section.
  5. Click the Post Refund option. The Reason for Return window is displayed with a list of items.
    Return Reason
    The reason for returning the item.
    Note: You must configure the reasons for the SURETN global code on the Global Codes screen.
    Resell
    If this check box is selected, the item is available for reselling.
  6. Click Submit. The Method of Refund window is displayed with these options:
    • Cash
    • Room Charge
    • House Account
    • Credit Card
  7. Select the mode of payment.
    Note: You must select the credit card mode of payment if the Pay Type of the check is Credit Card.
  8. Specify the required information.
  9. Click Submit.