Generating the Reservation Agent Productivity report

  1. Select Administration > Reports > Front Desk > Reservation Agent Productivity. The Reservation Agent Productivity screen is displayed.
  2. Specify this information in the Report Parameters section:
    Property
    The property code for which the report is generated. This value is defaulted with the session property.
    Note: You can modify this value.
    User Group
    The code and description of the user group.
    User
    The ID of the user. You can select multiple values.
    Date Range Basis
    The option available to print the report based on the dates associated with the reservation. Possible options:
    • Created on Date (C)
    • Checked Out (D)
    • Cancelled (X)
    Report Rate By
    Output Format
    The output format for the report. By default, the format is PDF.
    Note: You can modify the output format.
  3. Specify the sort order in the Sort By section to generate the report. You can sort the report by Guest Name, Arrival Date or Confirmation Number.
  4. Specify the Start Date and End Date the Date Range section from which the reports must be generated.
  5. Click Print. The report is generated and displayed.