Configuring room keys

Configure the parameters to manage the room key cutters. Specify designations for access areas such as pools, spas, exercise rooms, and outside doors.

To configure room keys for properties:

  1. Select Administration > Property > Rooms > Room Key Configuration. The Room Key Configuration screen is displayed.
  2. On the List View tab, double-click the property record with which to work. The property Record View tab is displayed.
  3. Specify this information in the Parameters section:
    Interface is Active
    Select to access the room key cutters on this interface.
    Interface Manages Cutters
    Select to manage the room key cutters on this interface.
    Require Key Generation
    If this check box is selected, the key generation is required before checking in a guest.
    Key Generation Only Allowed for In-House
    If this check box is selected, the keys to be generated are only allowed for the guest with In-House reservation status.
    Attempt Copy First
    Select this check box to check and copy the existing room key before generating a new room key in HMS.
    Note: 
    • By default, a new key is generated when no key is copied.
    • When this check box selected, the Add option in the Generate Keys window indicates that a new room key is added and not updated.
    Support Manually Generated Keys
    If this check box is selected, the manually generated keys are supported by the interface.
    Default Key Count
    Select a default number of keys to configure for each room.
    Default Arrival Time
    Specify the default arrival time.
    Default Departure Time
    The guest’s departure time in hours.
    Key Vendor
    The code of the key vendor associated with multiple rooms. The Key Vendor must be specified, if KEYVENDORREQ parameter is selected.
    Key Vendor Direct Interface
    If this check box is selected, the Manage Guest Keys window is displayed when you click the Manage Guest Keys icon on the Check-In, Guest Profile, Guest Stay and Stay 360 screens for the key generation process.
    Use Pre-Arrival Rooms
    Select this check box to include rooms configured as Pre-Arrival, for key generation.
    Note: You can select this check box only when the Pre-Arrival Keys Allowed check box is selected.
  4. Specify this information in the Interface Settings section:
    Max Keys Allowed
    The maximum number of keys allowed for this interface.
    Max Rooms Per Key
    The maximum number of rooms associated with a key.
    Max Keys Per Request
    The maximum number of keys per request for this interface.
    Max Mobile Keys
    The maximum number of mobile keys for this interface.
    Max Key Cards
    The maximum number of key cards for this interface.
    Single Use Keys Allowed
    Select this check box to allow single usage keys for this interface.
    Pre Reg-Allowed
    Select this check box to allow keys for pre-registered rooms.
    Supports Update
    Select this check box to enable the mobile keys for this interface.
    Mobile Keys Enabled
    Select this check box to allow single usage keys for this interface.
    Pre-Arrival Keys Allowed
    Select this check box to allow keys for rooms configured as Pre-Arrival.
  5. Select Room Access. The Room Access tab is displayed.
  6. Specify this information in the Room Access Areas section:
    Access Area 1
    The designation for an access area. For example, Pool for Access Area 1.
    Note:  Infor HMS supports up to 20 access areas. Access Area 11 thru Access Area 20 are hidden by default.
  7. Select the Associate Rooms to Access Area option from the Actions menu on the Room Access tab if required. The Associate Rooms to Access Area window is displayed. You can use this window to associate the rooms to a specified access area.
  8. Select Maintain Door Locks. The Maintain Door Locks tab is displayed. The door lock details such as Lock ID, Lock Name and Room Number are displayed.
  9. Speecify this information on the Door Locks section:
    Lock ID
    The Lock ID configured for a room.
    Lock Name
    The nam of the lock configured for a room.
    Lock Number
    The lock number configured for a room.
  10. Click Save Record.
    Note: Select the Mobile Keys Enabled check box in the Interface Settings section to indicate that a mobile room key can be sent to the registered mobile number.