Generating the Reservation Agent Activity Summary report

  1. Select Administration > Reports > Front Desk > Reservation Agent Activity Summary.The Reservation Agent Activity Summary screen is displayed.
  2. Specify this information in the Report Parameters section:
    Property
    The property code for which the report is generated. This value is defaulted with the session property.
    Note: You can modify the value.
    Reservation Agent
    The code of the reservation agent associated with the call center. The report includes reservation records created by the specified agent.
    Reservation Department
    The code of the reservation department associated with the call center.
    Output Format
    The output format for the report. By default, the format is PDF.
    Note: Note: You can modify the output format.
  3. Specify this information in the Report Options section:
    Page Break By Department
    Select this check box to insert a page break between the departments included in the report.
  4. Specify the sort order in the Sort By section to generate the report. You can sort the report by Reservation Agent or Total Revenue.
  5. Specify the Start Date and End Date the Date Range section from which the reports must be generated.
  6. Click Print. The report is generated and displayed.