Generating Add-Ons Guest Report

Use this screen to review the list of the add-on items associated with the guest stay and guest profile for the specified date range. The Add-on item of the gust stay or guest profile is part of non-room items, or non-room bundles with package rate, or meal plans with one or more non-room items. The report is generated to review the add-on items needed for each guest room. This report is geared towards actual delivery verses the inventory of the item. A separate section on the report includes the Add-Ons associated with the Guest Profiles. However, the report does not include the Room Upsell Add-ons.

To generate the Add-Ons Guest Report:

  1. Select Administration > Reports > Front Desk > Add On/Non Room Item > Add-Ons Guest Report.
  2. Specify this information in the Report Parameters section
    Property
    The property code for which the report is generated. This value is defaulted with the session property.
    Note: 

    You can modify the value.

    Guest Stay Status
    The code of the status for the guest stay.
    Note: By default, the value is set to Inhouse and Reserved. However, you can modify and select multiple status.
    Department
    The code of the department.. The report includes guest stay or guest profile records for which the Add-on items are associated with the specified department.
    Item Type
    The code of the item type. The report includes guest stay or guest profile records when the Add-on items match the specified Item Type.
    Item
    The code of the type. The report includes guest stay or guest profile records when the Add-on items match the specified Item.
    Report View
    The option based on which the information in the report is displayed. The possible options:
    • Summary View (S)
    • Details View (D)
    Note: 

    The default value is Detail View (D). However, you can modify this value.

    VIP
    The VIP level code associated to the guest.
  3. Select these check boxes in the Report Option section to include the guest account information specific to the reservation status in the report:
    • Cancelled
    • Checked Out
    • In-House
    • No Show
    • Reserved
    • Waitlist
  4. Set these parameters in the Report Options section:
    Include Comments
    If this check box is selected, the report includes the comments associated with the add-on items.
    Include Guest Profiles Add Ons
    If this check box is selected, the report includes Add-Ons associated with the guest profile.
    Include Meal Plans
    If this check box is selected, the report includes the items that are associated with the Meal Plan.
    Include Summary Section
    If this check box is selected, and the Report View field is set to Detail View (D), the report includes the items type with the respective bundle items at the header of the report.
    Note: 

    If this check box is selected, and the Report View field is set to Summary View (S), the report displays an additional column to view the items type but the bundle is not categorized to item level at the header of the report.

  5. Specify the Start Date and End Date in the Date Range section.
    Note: 
    • By default, the Start Date and End Date are set to the Hotel Date.
    • The Start Date and End Date of the Add-Ons are considered to include the guest stay or guest profile records.
  6. Click Print Record.
    Note: 
    • By default, the report is sorted by the Room. You can also sort the report by Account, Arrival and Name.
    • You can group the information in the report by Date, Status (Reservation status), Guest Account, Item Type and Bundle Item.