Executing stored procedures

Select Administration > Run Procedure. The Run Procedure screen is displayed

Specify this information:

Support Ticket

The reference ID of the support ticket raised by the customer.

Procedure Name

The parameters required to execute the procedure, specified in the Procedure Name field.

Note: You must specify the same number of parameters as it is configured for the stored procedures.

For example: If the procedure prc_UpdateHousekeepingFrontDeskStatus requires 2 parameters, then the values for:

Click Run Procedure. The application displays the value in the Result Status and Result Message fields.