Emailing documents

Send email documents on-demand, such as folios and confirmation messages to guests from their guest reservation.

To email documents:

Select Front Desk > Guest Stay.
On the List View tab, double-click the guest stay record to work with. The Record View tab is displayed.
Click Email Documents. The Email Documents window is displayed.
In the Email Details section, specify the information that you require. See additional details about these fields:

Preferred

Select to indicate that this is the preferred address for the guest.
Click Add. The email address is added to the email documents list. Add additional email addresses as necessary.
Check one or more of the addresses displayed in the email documents list to which to send the document.
Choose one of these options:
- Click Email Folio to send a copy of the folio to the guest.
- Click Email Confirmation to send a confirmation document to the guest.

Note:

For Portugal, you can print the reservation cancellation letter for a guest only if the confirmation letter or any other guest related document has been printed.
You must enable the Show Folio Parameters check box on the Forms tab of the Property Configuration screen to view the folio parameters on the Email Folio window.