You use the Room Status Update screen to
update the room status, housekeeping status, and service type of rooms. Multiple search
criteria are available for you to search for the specific room or set of rooms to update.
The rooms returned from the search show in a grid with detailed information. You are then
able to select all or some of the rooms for update. The values of the Arrival Time,
Turndown Time and Cleaning Time fields are displayed when the status of the Guest Stay is
‘Reserve’ or ‘Pre-Reg’ and the current Hotel Date is same as the Arrival Date. The Arrival
Date and Next Arrival Date are displayed when the Guest Stay Arrival Date is same as
current Hotel Date or within 31 days of the current Hotel Date. The Action, Scheduled
Return Time, Cleaning Start Time, and Cleaning End Time are based on the current “In-House”
Guest Stay record. The hotel arrival time is displayed on the grid based on the value
specified in the Hotel Arrival Time field on the Guest Stay screen.
| Update Criteria - Room Status
|
Description
|
| Clean
|
The room has been cleaned and inspected.
|
| Dirty
|
- The room is dirty
and requires cleaning service.
- All occupied rooms
are updated to dirty during the Night Audit process in preparation for cleaning
service for a new day.
|
| Inspect
|
- The room requires
inspection.
- This status
displays as dirty in the front desk room assignment.
|
| Pickup
|
- The room requires
pickup service.
- This status
displays as dirty in the front desk room assignment.
|
| Turndown
|
- The room requires
turndown service.
- This status
displays as clean in the front desk room assignment.
|
| Update Criteria - Housekeeping Status
|
Description
|
| Occupied
|
The housekeeping status is occupied.
|
| Vacant
|
The housekeeping status is vacant.
|
| Room Hold
|
The housekeeping status is manual room hold.
|
| Out of Service
|
The housekeeping status is out of service.
|
| None
|
The housekeeping status is None.
|
| Update Criteria - Service Type (Indicates the
cleaning service scheduled for an occupied room.)
|
Description
|
| Check-In
|
The room is scheduled for the type of
cleaning associated with Check-In.
|
| Check-Out
|
The room is scheduled for the type of
cleaning associated with Check-Out.
|
| Full
|
The room is scheduled for Full Service
cleaning.
|
| Light
|
The room is scheduled for Light Service
cleaning. |
| Touch Up
|
The room is scheduled for Touch Up cleaning.
|
| None
|
The room is not scheduled for cleaning.
|