Adding a profile link to a guest profile

You use the Profile Link tab to associate profiles from other Guests, Booking Agencies and Organizations. There is no hierarchical relationship between the profiles.

The profile ID for each linked profile is a hyperlink enabling you to access the profile screen directly from the profile link. The only field on the profile that is accessible through the profile link is the Notes field.

When an existing linked profile has been merged through the Guest Profile Merge screen, the row for that duplicate profile will display with an indicator. The duplicate profile does not have to be merged with the selected guest profile to display as a duplicate.

To add a profile link to a guest profile:

  1. Select Profiles > Guest Profiles.
  2. On the List View tab, select a guest profile.
  3. Click the Profile Link tab.
  4. In the Profile Link Details section, specify this information:
    Profile Type
    Specify the profile type. Options include Guest, Organization, and Booking Agency.
    Profile Name
    If you specified a profile type the lookup will be filtered by a guest, organization, or booking agency. Specify a profile name. The External ID, Status, Address, City, and State will be filled with information from the profile.
    Notes
    Optionally, specify any notes about the profile.
  5. Click Save. The profile link record is added to the Profile Link list.
    Note: To delete a profile link record from a guest profile, select the profile link record to delete from the list and click Remove Record and then Save.