Viewing stay details for a guest profile

You use the Guest ProfileStay Details tab to view summary information generated by the guest stays associated with the guest profile account. The summary information is displayed for past stays and is forecasted for existing reservations.

All stays associated with the guest profile are displayed in the grid with a hyperlink to the guest stay which gives you the ability to print or email the folio for that stay.

You must select the property parameter GSTPROFILESTYREC to automatically retrieve records on the dataspy.

To view stay details for a guest profile:

  1. Select Profiles > Guest Profiles.
  2. On the List View tab, select a guest profile.
  3. Click the Stay Details tab.
    Note: 

    You can view all the records associated with the guests irrespective of the guest status.

  4. View the stay details for the guest. You can also review the details of the revenue based on the statistics of the Guest Stay and Guest Stay associated with lease reservations. However, for the lease guest stay shared profiles, the revenue is split based on the share percentages specified on the Guest Stay – Share tab. In the Stay Records section, you can also select a record by clicking on the confirmation number which will take you to the Guest Stay screen to print or email a folio.
    Note: 

    By default, the Amenities check box is selected when a guest stay reservation has one or more amenities configured.