Adding preferences to a group

The Preferences tab is used to add and maintain any preferences the group may have during their stay. Group preferences will be copied to the indivdual group delegates. Guest preferences for the property and brand that exist on associated organization profiles, booking agency profiles, or group bookings will automatically be copied to the group. Guest preferences can be notations of delivery of complimentary amenities, room locations, special facilities and more. Guest preference codes may be configured with a department code, they may also contain descriptors from which you must make a selection.

Guest preference codes that are available for selection will include those configured as global, those associated to the property's brand, and those specified as property preferences. See Configuring guest preference codes and Adding property preferences.

To add a group preference:

Select Group Sales > Group Booking.
On the List View tab, select a group booking and click the Preferences tab.
Specify this information that you require:

Preference

The preference code. The Preference Code and Description is populated. The Department, Category, and Status field values is defaulted from the Preference.

Descriptor

If a preference exists that is configured with descriptors this field will be required. Specify a descriptor.
Note:
If a Guest Preference has a Descriptor marked as Default, the Descriptor will default to the Descriptor field when the Guest Preference is added. The User can accept the Default Descriptor or select a different Descriptor.
Click Save.

Note: To delete a preference from a group booking, select the preference from the list and click Remove Record and then Save.