Adding payment card authorizations

To add a payment card authorization:

  1. Select Front Desk > Guest Stay > Payment Authorization.
  2. Specify this information in the Authorization Details section, :
    Folio
    The folio to which the amount approved by the bank is credited.
    Note: You must specify this value when folios are configured to be settled separately on the Tax Invoice configuration screen. However, the application can consider the default value specified in the CURREXCHANGEFOLIO, MOVETOCORECTIONSFOLIO, MOVETOVOIDFOLIO, or DEFAULTPAYMENTAUTHFOLIO property parameter.
    Authorization Status
    The status of the authorization request sent to the bank for approval.
    Approval Code
    The approval code received from the processor.
    Reference Number
    The code used to identify the account. Possible values,
    • Organization ID for an organization account.
    • Reference ID for a group account.
    • IATA number in case of a travel agency account.
    Capture Method
    The method used to specify the details. Possible values:
    • Keyed
    • Swipe
    • Chip and Pin or EMV
    Save to Profile
    Select this check box to save the settlement information in the Billing Profiles tab of the Guest Profile screen.
    Installments
    The number of payment installments available for the guest stay record.
    Note: 
    • The options for this field are defined in the Global Codes.
    • The installment amount is displayed when the selected card has an unused authorization amount.
  3. Click Save. The following fields are populated by the interface: Authorization Status, Authorization Type, Reference Number, Capture Method, Type of Card.
    Note: The Authorization Type is populated based on the selected record. Possible values:
    • Original
    • Declined
    • Reversal
  4. Alternatively, click Activate Reader if you have the electronic payment processing interface implemented at the property. Refer to Processing a chip and pin payment card.
    Note: 
    • For a pending line, if the RETRYPENDINGCARD property parameter is set to ALWAYS and CCTINF install parameter is set to Yes, you can select the Retry option from the Actions menu to retry the card settlement.
    • If the Incognito check box is selected for a guest, the user must have Incognito Authorization to view the Guest Name and the Account details. See Incognito Functionality