Adding guest passport and visa details

To add guest passport and visa details:

  1. Select Front Desk > Guest Stay.
  2. Click the Guest Details tab.
  3. Specify this information, in the Passport/Visa section:
    Passport Issuing Country
    The passport issuing country. The options are based on codes created as country codes on the Maintain Global Codes page.
    Birth Region
    The name of the region where the passport holder is born.
    Note: 
    • You must specify a value to generate the Police Report for Italy.
    • You must set the FISCAL property parameter to IT (Italy).
    Birth Province
    The province of the region. This value is populated based on the value specified in the Birth Region field.
    Note: You must set the FISCAL property parameter to IT (Italy).
    Visa Type
    The visa type. The options are based on codes created as visa type codes on the Maintain Global Codes page.
    Visa Status
    The visa status. The options are based on codes created as visa status codes on the Maintain Global Codes page.
    Visa Multiplicity
    The entry permission for the visa. Possible values:
    • Double Entry
    • Multiple Entry
    • Single Entry
    Previous Visit Address
    The address where the guest last stayed, in Russia.
    Note: This is applicable only for foreign guests.
    Border Crossing Entry Place
    The place of the border-crossing.
    Border Crossing Entry Date
    The date on which the guest crosses the border and arrives in the country. (This date must be later than the Hotel Date.
    Note: 
    • This information is updated in the police report for guest identities.
    • This information is valid for guests arriving from other EU member states or a third country.
    Border Crossing Exit Place
    The location from where the guest crosses the border of the country.
    Border Crossing Exit Date
    The date on which the guest crosses the border of the country.
    Country Leaving Date
    The date on which the guest leaves the country.
    Note: You must specify the value for guests visiting Vietnam.
    Previous Visit Country
    The country name where the guest stayed previously.
    Note: You must specify this value for the guests in Brazil.
    Previous Visit State/Province
    The state name where the guest stayed previously.
    Note: You must specify this value for the guests in Brazil.
    Previous Visit Municipality Code
    The municipality code of the location where the guest stayed previously.
    Note: You must specify this value for the guests in Brazil.
  4. Click Save. The guest stay record is updated.