Hospitality Management Solution Overview

Hospitality Management Solution is software designed to meet the needs of hotel companies. It combines the enterprise power and streamlined workflow of a corporate central reservations system with the immediate update of property management system into one solution with proven technology to support long-term growth.

Infor HMS provides the following critical features essential to your business:

Give employees access to a single database of actionable information. You get a single database and deployment of traditional multiple property management and central reservations capabilities. Information is presented to employees based on the specific job they perform such as front desk clerk, reservation agent, property manager, or finance employee. Your reservation agents in remote locations work in the same system, with the same data as your front desk agents locally.
Create guest-specific packages. Your agents can add any package item to any rate plan to create a guest-specific package or hotel-stay experience.
Present lifetime value at the point of interaction. You get guest-recognition capabilities that let employees see the lifetime value of a guest from the reservation or check-in screen.
Design your own screen layouts. You can design your own screen layouts to fit your business requirements and sales strategies. Your workflow is enhanced because users can go to one screen to access all the information they require.
Choose from multiple deployment options. You can choose from multiple deployment options, including traditional on-property, hosted in a private cloud, or the Infor cloud. In addition, HMS is Software as a Service (SaaS) enabled, which provides you with the ability to completely remove any on-premises information technology (IT) infrastructure.
Leverage powerful integration and tools. You get a warehouse of interfaces that is readily available using web services, industry standard data exchange, and tools that have already been proven at companies like yours.