Viewing delivery history for messages

Each time attempts to deliver a response/outbound message or a sub-data area of a message to the destination are made, a delivery history record is stored in the database and is displayed the record(s) on the Delivery page of the Message ID form.

If a message does not have multiple sub-data areas, the Time Processed, Status, and Status Message display the same values as the corresponding fields on the primary message. The Data Area is always blank.

When one sub-data area of a message is processed at a time, the processing status of each sub-data area is recorded. While the sub-data area is being processed, the status information of the main record reflects the overall status of the sub-data area. The Time Processed is populated with the time that the last sub-data area was processed.

The Address is populated with the actual URL or other destination to which the message or the sub-data area was delivered. Multiple addresses (URLs) can be associated with the destination. The last address to which the delivery attempt for the message failed is displayed, and if the address is not applicable, nothing is displayed.

To view delivery history for messages:

  1. Select Administration > Databridge > Databridge Message Status. The Message ID screen is displayed.
  2. On the List View tab, search for message events using the Dataspy and Quick Filters. A list of all the messages matching the search criteria are displayed.
  3. Select the message for which to view processing history and click the Delivery tab. The Delivery list is populated with all the related delivery history details.
  4. View the delivery history for the message.