Defining property information

  1. Select Administration > Property > Property Configuration. The Record View tab of the Property Configuration screen is displayed.
  2. Specify this information in the Property Information section:
    Address
    The address of the property.
    Country
    The country name.
    Note: You can also specify additional information such as City and Phone of the property that must be displayed in the Property Information window of Call Center.
  3. Specify this information in the Property Details section:
    Earliest Check-in Time
    The initial time from which the guest can check-in to the room.
    Note: The options of this field are displayed based on the value defined for the Check In Time code on the Global Codes screen.
    Latest Check-Out Time
    The time by which the guest must check out the room.
    Note: The options are defined in Check Out Time code on the Global Codes screen.
    Property Notes
    The description of the property.
    Note: The note is displayed in the About section of the Property card on Call Center screen.
    Longitude
    The Longitude on which the property is located. This enables you to locate the property on the map, on the Call Center screen.
    Latitude
    The Latitude on which the property is located. This enables you to locate the property on map, on the Call Center screen.
  4. Specify this information in the Credit Card Processing section to view details on the Guarantee & Deposit screen:
    Prompt for Verification
    Select this check box to display a comment for specifying the CVV number of the credit card.
    Prompt for Postal Code
    Select this check box to display a comment for specifying the postal code of the credit card.
    Note: You must set the value of the PAYMENTENTRYMETHOD property parameter to MANUAL for the call center agent to manually specify the credit card details, using the keyboard in the Add New Card window.
  5. Select features and associate with the property on the Features tab. The features are displayed on the Property cards and in the Property Information window on the Call Center screen.
  6. Specify the concierge details on the Concierge Tab. The concierge details are displayed based on the concierge type specified on the Theme Parks and Yearly Events tabs of the Property Information window, on the Call Center screen.
  7. Define the messages on the Messages tab to be displayed in the Messages widget on the Call Center Insights page.
  8. Specify the selling notes related to the property on the Selling Notes tab. These notes are displayed in the Selling Notes window of the Call Center screen.
  9. Specify the information related to the property in the CRS Defaults tab. By default, this information is displayed, on the Landing page and the Guarantee & Deposit page of the Call Center screen.
    Note: The Source of Business and Reason for Stay values are displayed on the Guarantee & Deposit screen. The rate details are defaulted on the Landing Page. The image of the property is displayed on the Property card.
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