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Call Center

Infor HMS Call Center integrates with multiple workflows such as Guest Profile, Reservations, and Property Availability of HMS, for centralizing the data.

The Call Center functionality is used by hotel enterprises and individual properties to manage reservations and profiles in real-time.

Related topics
  • Creating guest stay reservation using Call Center screen
  • Creating a group reservation using call center screen
  • Call Center
    • Creating guest stay reservation using Call Center screen
    • Creating a group reservation using call center screen
    • Configuration of Call Center
    • Guest/Reservation Information
    • Call Center Insight
    • Messages widget
    • Recent Reservations widget
    • Property Availability widget
    • Start widget
    • Call Center landing page
    • Rate Shopping
    • Call Center Guest Details
    • Call Center Associated Reservations
    • HMS Call Center Experiences
    • Call Center Guarantee & Deposit
    • Call Center Preferences
    • Call Center Notes
    • Shopping Cart
    • Call Center Confirmation