Creating a rate plan trace alert

You can create rate plan trace alerts to create a trace alert that is associated to the rate plan. When the rate plan is assigned to a guest stay the trace alert will be added to automatically to the Traces tab.

To create:

  1. Select Rate and Sales > Pricing > Rate Plan Traces.
  2. Specify this information in the Trace Details section:
    Rate Plan
    The rate plan code.
    Note: You can select multiple Rate Plan.
    Define Trace
    The name and description of the trace.
    Note: You can also select a value from the Defined Traces lookup.
    Topic
    A short description of the trace.
    Trace Details
    A detailed description of the trace.
    Status
    The status of the trace.
    From Delivery Date
    The date when the trace delivery is initiated.
    To Delivery Date
    The date up to which the trace is delivered.
  3. Select the Trace Delivery Method in the Delivery Detail section. The possible values:
    • Alert
    • Alert and lock at check-out
  4. Click Save.