Best Western Reservation Cancellation

This report creates cancellation letters for guest reservations in Cancelled status with an arrival date within the specified date range. This report has been designed specifically for Best Western. Cancellation letters are typically e-mailed or mailed to the guest when a reservation is cancelled. The cancellation letter can be sent from the guest stay record, or a batch of cancellation letters can be printed from the Reports menu. The cancellation letter includes reservation details including the guest's Best Western rewards membership number, program, and program level, a reservation summary, charges summary, stay segment details, guest preferences, enhanced experience items, hotel policies, special requests, comments, policy descriptions, billing information, transportation details, and associated reservations. The report displays the rate quote, but does not include actual charges from the folio.

When cancellation letters are printed from the Reports menu, you can filter by confirmation number and locale. You can sort the report by cancel date or arrival date.