Best Western Arrival List overview

This report lists the guests arriving within the selected date range and gives a summary total of guests and reservations. The report includes records where the guest stay record matches the report parameters regardless of current account status. This allows a property to create a list of guest that have arrived in the past, or will be arriving in the future depending on the date range specified. The report is a view of a guest account's arrival date only. The report does not display additional information to indicate any type of scheduled room or rate changes. The report includes room number, guest name, organization, account, BWR level, BWR number, BWR confirmation number, account, group name, group confirmation number, arrival date and time, departure date and time, number of guests, room type, rate plan, rate amount, VIP level, settlement code, share ID, and status. The report then gives a summary for total guests, and total reservations.

You can filter the report by specifying group, rate plan, room type, status, source of business, VIP code, building, floor, and wing. You can optionally include additional guests, guest notes, reservation notes, and notes. You can optionally show rates and package rates. You can limit the report to only show VIPs. You can sort the report by arrival date, building, confirmation number, floor, name, room, or wing.

The following are some of the important points to be noted:

• If multiple values are entered on multiple fields on the report parameter screen and at least one value is in conflict with another value, no records will be returned.
• If a guest account has multiple booking agencies, and the report is not being filtered by booking agency, report displays the primary booking agency.
• If a guest stay record is part of a share reservation, the guest stay record is counted in the total guest and total reservations numbers.
• The No. of Guests field displays the number of adults, then the number of children.
• If the Show Package Rates check-box is not checked, the report will only show the room amount where the rate is a part of a package.
• If Show Rates is not selected the report will not include the Rates report column.
• If Include Guest Notes is selected the report will include the guest notes enterend in the Guest Notes field of the guest stay record.
• If Include Notes is selected the report will include the notes entered in the tab of the guest stay record, but will not include notes marked as private.