Best Western Arrivals with Details

This report lists the guests arriving within the specified date range and includes detailed information regarding each guest and then gives a summary total of guests and reservations. The report includes records where the guest stay record matches the report parameters regardless of current account status. This allows a property to create a list of guest that have arrived in the past, or will be arriving in the future depending on the date range specified. The report includes guest name, organization, BWR level, BWR number, BWR confirmation number, account, group name, arrival date and time, departure date and time, number of guests, room type, rate plan, rate amount, settlement code, share ID, and status. The report then gives a summary for total guests, and total reservations.

You can filter the report by specifying booking agency, confirmation number, group, guarantee, BWR level, organization, preference type, preference code, rate plan, room type, source of business, status, VIP code, arrival start time and end time. You can optionally include additional guests, address, birthday, guest history, guest notes, notes, reservation notes, preferences, rate changes, assigned rooms, unassigned rooms, and shares. You can optionally show rates and package rates. You can limit the report to only arrivals with advance deposits posted and/or only arrivals with zero amount rates. You can sort the report by arrival date, confirmation number, name, room, status, or BWR member. The records are printed based on the arrival date specified on the Guest Account. The report also includes the details related to guest reservations.

The following are some of the important points to be noted:

• If multiple values are entered on multiple fields on the report parameter screen and at least one value is in conflict with another value, no records will be returned
• If a guest stay record is part of the share reservation, the guest stay record is counted in the total guest and total reservations numbers.
• If a guest account has multiple booking agencies, and the report is not being filtered by booking agency, report displays the primary booking agency.
• If an account has a scheduled room move during the reports requested date range, the report will display additional rows with just the room information and number of days at the new room type or room number.
• If Include Guest History is selected the report will include the lifetime revenue, lifetime nights, and lifetime stays of the guests.
• If Include Guest Notes is selected the report will include the guest notes enterend in the Guest Notes field of the guest stay record.
• If the Include Additional Guest checkbox is selected, the report includes the relationship of the additional guests with the primary guest as specified in the Guest Stay screen.
• If Include Notes is selected the report will include the notes entered in the tab of the guest stay record, but will not include notes marked as private.
• If Include Rate Changes is selected the report will include all rate changes on a separate line under the arrival information for the guest. The report will include all rate changes for the length of the reservation. If the option is not selected the report displays the average rate of the guest stay for the selected report dates. If the first night of the guest's is before the report start date the report will use the rate from the last night of the stay.
• If Include Preferences is selected the report will include preferences and descriptors if they exist for the preference.
• If the Show Package Rates check-box is not checked, the report will only show the room amount where the rate is a part of a package.
• If Show Rates is not selected the report will not include the Rates report column.