Configuring Experience – Guest portal
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Select . The Online Guest Experience Configuration
screen is displayed.
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Click the Online Guest Portal
Configuration tab.
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Specify this information in the Guest Portal
Links section:
- Description
- The text to describe the portal link.
- Title
- The title of the add-on displayed on the
Experience screen.
- Note
- The short description of the add-on.
- Button Text
- The label of the option.
- Navigate to URLs
- The URL to be accessed when the card is selected on the
Call Center Experiences
screen.
- CRS Category
- The category in which the add-on must be
included.
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Click Save.