Configuring Experience – Non Room Item

Select Rate and Sales > Pricing > Non Room Item. The Record View tab on the Non Room Item screen is displayed.

Specify this information:

Item: The name and short description of the non-room item.
Note: The item must be active, to be included on the Call Center Experiences screen.
Additional Description: The text to describe the item in detail.
Category: The category in which the item is classified. For example, Food & Beverages.
Note: You must be selected to display the item in Call Center.

Note: You can click the Image icon to add the image of non-room item.

Specify this information in the Non Room Details section:

Price

The cost of the item that is charged to the guest.

Transaction Type

The mode of transaction used to transact the amount. Possible values:

Available as Add-On

Select this check box to identify the item as an Add-on item.

Note: You must select this check box to display the item in Call Center.

Specify this information in the Add-On Details section:

Posting Frequency

The posting frequency for the non-room item. Possible values:

Each Day: The fixed charge of the non-room item which is posted every day.
Once: The fixed charge of the non-room item which is posted only once.
Floating: The variable charge of the non-room item which is posted based on the consumption and the revenue is generated date wise.

Pricing Control

The option to determine the cost of the item. Possible values:

Note: The Call Center ignores the Allow Override of Unit Price check box.

Click Save.

Review the details of the Non Room Item on the Food & Beverage tab of the Experiences page on the Call Center screen.