Generating the Room Upsell report

To generate the Upsell report:

  1. Select Administration > Reports > Front Desk > Room Upsell Report.
  2. Specify this information in the Report Parameter section:
    Property
    The property for which the report is generated. The application defaults this value.
    Note: 

    You can modify this value.

    User
    The user for whom the room Upsell data is included in the report.
    Note: 

    You can select multiple users.

    Upsold Room Types
    The room types that are upsold to the guest.
    Note: 

    You can select multiple room types. If multiple room types are selected, the summary section of the report includes the combined data of the selected room types.

    Group By
    The option based on which the data in the report is grouped. Possible values:
    • User Name/ID
    • Date of Upsell
    • Original Room Type
    • Upsold Room Type
    • Rate Plan
    • Market Segment
    • Loyalty Level
    • Source of Business
    Note: 

    By default, the value is set to User Name/ID. However, you can modify the value.

    Output Format
    The format in which the output of the report is printed.
    Note: 
    • By default, the value is set to PDF. However, you can modify the value.
    • If the value is set to Excel, the Average Daily Room (ADR) Rate is also included in the report.
  3. Set these parameters in the Report Option section:
    Include Upsell Details
    Select this check box to include the Upsell details in the report.
    Note: 

    By default, this check box is selected. However, you can clear the check box.

    Include Guest Stay in Details
    Select this check box to include the guest stay details in the report.
  4. Specify the Start Date and End Date in the Date Range section. By default, the value is set to the current Hotel Date.
    Note: 

    The Start and the End dates are based on the room Upsell add-on posting date of the guest.

  5. Click Print.