Configuring Activity Booking Traces

Use the Activity Booking Traces screen to create and view activity trace.

  1. Select Front Desk > Guest Stay > Activities > Activity Booking List.
    Note: You can also access this page by selecting Profiles > Guest Profiles > Activities > Activity Booking List
  2. Select the activity record.
  3. Select Activity > Traces.
  4. Click Add Record.
  5. Specify this information:
    Topic
    Specify and identifier for the trace.
    Completion Required
    If this check box is selected, the trace must be completed.
    Note: If the trace process is pending, this check box is protected.
    Trace Status
    Set the status of the trace to Active.
    User
    Specify the users who can complete the trace process.
    Email Address
    Specify the email address to which the trace must be delivered.
    Use Guest Preferred Email
    If this check box is selected, the guest's preferred email address is defaulted in the Email field. The trace is delivered to this email address.
    Department
    Select the department that must complete the trace process.
    Trace Delivery Options
    Specify the option based on which the trace is delivered:
    • Date: The trace is delivered on the date specified in the Delivery Date field on Activity Booking page.
    • Offset From: The trace is delivered based on the value of the Offset From field and the number of days specified in the Days field. The available values are:
      • Days after Created Date: The Delivery Date is calculated by adding the value specified in the Created Date field to the value specified in the Days field.
      • Days After End Date: The Delivery Date is calculated by adding the value of the Offset from field to the value of the End Date field specified in the Days field.
      • Days After Start Date: The Delivery Date is calculated by adding the value of the Offset from field to the value of the Start Date field specified in the Days field.
      • Days Before End Date: The Delivery Date is calculated by subtracting the value of the Offset from field from the value of the End Date field specified in the Days field.
      • Days Before Start Date: The Delivery Date is calculated by subtracting the value of the Offset from field from the value of the Start Date field specified in the Days field.
  6. Click Save.
The trace is created with status Pending. The application delivers the trace through an End of Day process.
Note: If the delivery date of the trace is on or before the Hotel Date, then the End of Day – prior to Date Roll, delivers the trace by the specified email.