Configuring guest profile merge

Use the Configure Guest Profile Merge page to configure the settings necessary to run the profile merge process. If the install parameter CRM is Active check box is selected, you cannot carry out the merge process.

This screen is applicable for VVIP feature. See, VVIP functionality.

To configure guest profile merge:

  1. Select Profiles > Configure Guest Profile Merge.
  2. Specify the information that you require. See additional details about the fields below.
    Automatic Merge Score
    Specify the score of similarity between profiles after which the profiles are automatically merged by the system.
    Manual Merge Score
    Specify the score of similarity between profiles after which the profiles must be merged by the user.
    Merge Payment Card Tokens
    If this check box is selected, the payment card tokens are also merged if the profiles are similar.
    Merge A/R Billing
    If this check box is selected, the A/R billing records are also merged if the profiles are similar.
    Status
    Specify Active to carry out the merge process.
  3. Click Save Record to add the record.