Linking departments to comp authorizer
Use the Departments tab to specify the departments that each comp authorizer is allowed to perform comps for. For each department a different authorization code and maximum comp amount must be specified.
To create the departments:
- Select Administration > Property > Comp Authorizer .
- Click New Record.
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Specify this information:
- Department
- Specify the comp department for which you want to create the transaction codes that can be approved by the comp authorizer.
Note: You can create the departments in the Department Configuration page. See Configuring comp authorizer departments .
- Authorization Code
- Specify the code that the comp authorizer must provide to complete the comp process.
- Admin Comp Type
- Set the field to any of these options:
- Administrative Comp- This is a non-player comp initiated by a manager. Usually, these comps are specified, when the manager provides employees or vendors with a meal or other services.
- Executive Comp-This is similar to administrative comp but HMS categorizes this as a separate entity based on the accounting process executed in the system.
- Non-Decrementing Comp-This is a player related comp and requires a player number. The comp amount is sent to the comp accounting system, however, the player’s total rewards balances is not reduced. The comp is logged against the player for reference only.
- Service Recovery Comp-This comp can be related to a player or a non-player. This is used when a manager wants to make replacement for a service issue reported by a customer. For example, the manager can decide to comp a meal if the guest had a bad experience in the restaurant.
- Requires Player Number
- This field is only enabled, if the Admin Comp type is set to Service Recovery Comp.If this check box is selected, the assigned player number is retrieved from the CMS.
- Daily Comp Limit
- Specify the limitation value for the selected department to perform comps on a daily basis.
- Monthly Comp Limit
- Specify the limitation value for the selected department to perform comps on a monthly basis.
- Yearly Comp Limit
- Specify the limitation value for the selected department to perform comps on a yearly basis.
- Default
- If this check box is selected, the current department is
set as the default comp department for the comp authorizer.Note:
The comp authorizer must be associated with only one default department.
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You can set the Status field for a
selected record, to Active or
Inactive. If the Status field is set to Inactive, the
user is allowed to change the existing Authorization Code for the department, or
can stop using the existing Authorization Code.
Note: If the user changes the Status of a selected record, from Inactive to Active, the system displays this, Authorization Code is required for Active status message.
- Click Save Record to add the record.