This supporting function is used to enter basic data necessary to process items for replacement.
These prerequisites must be met:
The supporting function includes these:
Service order types for replacement management must include the warehouse for customer inventory. Additionally, these transaction types (TTYP) must be included:
Items in replacement management must be supplemented with information regulating whether they are processed for replacement only or for both replacement and return. For replacement, information must be specified on how the item price is calculated. For return processing, it must contain information on the warehouse and location for return delivery. The number of days allowed before the item is returned can also be specified.