Fixed Price Handling

This document explains how a fixed price is handled for a service order in terms of service parts, different service expenses and a complete service assignment.

Outcome

Service orders can be created with a fixed price for:

The fixed price is distributed on the service order lines on the basis of:

Fixed price is used for service assignments where the price has been determined in advance.

During error reporting and the entering of service assignments, a fixed price is given to the customer for the total assignment, the service material, or the service labor.

When you use fixed price, the Service Order Assignment (SSJOBH) file is updated.

Before You Start

The service order type must allow fixed price handling in 'Service Order Type. Open' (SOS010).

Description

A fixed price is given to a customer for a part of an assignment or an entire assignment. The invoiced amount must either be distributed on the respective service order lines according to sales price or according to standard cost.

  1. Create Service Order Type with Fixed Price

    Enter a service order type for fixed price. Decide whether the fixed price is to be distributed on the service order lines according to sales price or standard cost. Choose whether or not the detail lines are to be printed on the invoice.

    You enter a service order type for fixed assignment price in 'Service Order Type. Open' (SOS010/F).

  2. Enter Fixed Price on Service Assignment

    Enter a service assignment with a service order type for fixed price in the service order header. Choose whether:

    • The entire agreement is to have a fixed price
    • Only the price of the service material is to be fixed
    • Only the price of the service labor is to be fixed.

    The following service expense categories can be included in the fixed price:

    • 0 = Operation
    • 1 = Service kit
    • 2 = Travel time
    • 3 = Tool
    • 4 = Travel expenses compensation
    • 5 = Per diem
    • 6 = Subcontract
    • 8 = Material (from item file)
    • 9 = Contract item (from contract item file).

    Fixed price is entered by means of option 19 in 'Service Order. Open Assignment' (SOS110).

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