This document explains how you define rules and create warranties for:
You have defined the rules for when warranties are issued based on the:
You have also defined which warranty will be issued based on the:
Warranties are used to specify the payer for a service order regarding reparation material and work. The check is performed automatically during service order entry.
When you create and update warranties the following files are updated:
Define rules for warranty check
You enter or change the settings for a warranty when you want another check sequence for valid warranties for individual items or spare parts. Warranties are only valid for certain assignment types and the check sequences for these types are also entered in the warranty settings.
Rules for a warranty check are entered in 'Settings. Warranty' (SOS590).
Enter parts warranty
Enter a parts warranty for a specific item or item group. The items are covered by the warranty for a specific period of time.
You enter a parts warranty in 'Warranty. Open per Item/Group' (SOS580).
Enter individual item warranty
Enter a parts warranty for a specific individual item or individual item group. The individual item group is covered by the warranty for a specific period of time.
You enter a warranty for individual items in 'Warranty. Open per Individ Item/Group' (SOS585).