Change Meter for an Individual Item

This document explains how you change a meter on a service or rental object.

Outcome

You have:

The following files are updated when the meter is changed:

The procedure is used when a meter on a rental or service object is broken or for some other reason has to be changed.

Before you start

An item must be configured for meter readings in 'Item. Open Service Supplement' (SOS001)

Follow These Steps

  1. Select 'Meter Event. Report Readings' (SOS335/B1).

  2. Select the sorting order and select an individual item on the list. Use option 12=Change meter.

  3. Enter the meter reading on the broken meter and press F4=Prompt to select a meter entry source. Press Next. The status on the meter event changes from 20=Meter end reading-change meter to 30=Meter start reading-change meter.

  4. Enter the new meter reading on the replacement meter, for example, 0 if the meter has not been used before.

  5. If the new reading is 0, a warning is displayed, ignore this. The status changes back to 20.

    The changed status of the meter can be examined in 'Meter. Display/Update History' (SOS340)

Parameters to Set

Program ID/Panel Field The field indicates …
(SOS335/B) Individual item number …the identity of the machine covered by the service agreement
(SOS335/E) Event date. … the date when the meter was exchanged.
(SOS335/E) Responsible

…the user ID of the person who is responsible of the exchange of meter.

The ID can be used for selection and sorting.

(SOS335/E) Text …an optional text about the event (30 positions in length).
(SOS335/E) Meter entry source

…the source of the entry of the meter values and events.

Examples of the source of the entry of the meter values are:

Technician

Facsimile

Inspection

Mail

Telephone

For changing of meter technician is most appropriate in most cases

(SOS335/E) Event time …the time when the meter was changed.
(SOS335/E) Reading value - actual meter (1-6) ... the actual meter values for meter 1-6 for the Individual item.
(SOS335/E) Previous meter (1-6) value ... the previously reported actual, invoice or total meter values for the individual item.
(SOS335/E) Credits - actual meter (1-6) ... the actual meter 1-6 credits for the individual item.
(SOS335/E) Free units - actual meter (1-6) ... the actual meter 1-6 free units for the individual item.
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