This document explains how to exchange a rental item or piece of equipment in a rental agreement.
Use this document when the rented item or piece of equipment is not functioning as expected and you want to exchange it.
An individual item/piece of equipment is exchanged.
When an existing item or piece of equipment is out on rent and needs replacing (due to malfunction or damage), this item or piece of equipment needs to be replaced.
The following tables are updated when you exchange a rental item:
Start 'Rental Agreement. Open' (STS100).
Select an agreement and click option 11='Lines'.
'Rental Agreement. Open Lines' (STS101/B1) is displayed.
Select an agreement line that needs to be exchanged.
The rental agreement line must have status 40='Termination'
Click option 35='Crt Exchange' to exchange the individual item.
The exchanged item information can be viewed using option 36='Display Exchanges'. This will display the history of exchanges for the entire rental agreement.
Double-click the new rental line to display 'Rental Agreement. Open Lines' (STS101/E).
If necessary, change information in the following fields:
Invoice proposals can be generated in 'Rental Invoice Proposal. Update' (STS810/B) once the new line is processed and delivered to the customer.
Details, such as line details, pricing information, consumption/usage, invoice period etc., can be viewed in 'Rental Invoice Proposal. Update Line Detail' (STS812/B).