This document explains how agreement contents are managed when repairing equipment.
Agreement contents are a way of specifying inclusions and exclusions for labor, material, subcontracting and miscellaneous transactions on a maintenance agreement.
When any combination of labor, material, subcontracting or miscellaneous transaction is reported a check is performed to determine if the customer or payer specified in the agreement contents should pay.
The following tables are updated during the process:
Agreement contents must be defined in 'Agreement Contents' (COS421).
Establish agreement contents conditions:
Repair equipment connected to a maintenance agreement with agreement contents:
The agreement contents and split payer functions perform the following tasks:
An alarm is created when you define work order requirements.
The order in which the agreement contents lines are checked:
|Agreement (AAGN)||Product number (PRNO)||Serial number (SERN)||Structure type (STRT)||Service (SUFI)|
|1. Read with full key||1.1||1. 2||1. 3||1. 4||1. 5|
|2. Clear structure type||2.1||2. 2||2. 3||blank||2. 5|
|3. Clear Structure type and Service||3.1||3. 2||3. 3||blank||blank|
|4. Clear Serial number||4.1||4. 2||blank||4.4||4.5|
|5. Clear Structure type, Service and Serial number||5.1||5. 2||blank||blank||blank|
|6. Clear Product and Serial number||6.1||blank||blank||6.4||6.5|
|7. Clear Product, Serial number and Structure type||7.1||blank||blank||blank||7.5|
|8. Clear Product, Serial number and Service||8.1||blank||blank||8.4||blank|
|9. Clear Product, Serial number, Structure type and Service||9.1||blank||blank||blank||blank|