Close Meter Based MCO Lines
This document explains how you close maintenance customer order lines with work that is covered by meter based maintenance
- The affected lines are raised to status '70'.
- The corresponding invoice transactions are raised to status '90'.
Basic data for accounting is created with CO21 to CO24 accountings in the (CRACTR) table.
Costs are created in 'Model Individual. Dsp Invoice History' (COS425).
Costs related to closed order lines can be viewed per agreement in 'Model Individual. Dsp Invoice History' (COS425).
Actual accountings can be created by running 'Internal Account Entry. Create' (CAS950).
Before you start
MCO lines connected to meter based agreements should exist in 'Maintenance Customer Orders. Open Line' (COS101).
The MCO lines that are to be closed must have been approved for invoicing (status 50).
Follow these steps
Start 'Maintenance Invoice. Print' (COS180/E).
This program can either be started directly from the menu (recommended for meter-based
invoicing), or in one of these ways:
- Start 'Maintenance CO. Open Toolbox' (COS280) or
'Maintenance Customer Orders. Open' (COS100/B). Highlight the
order to which the order line to be invoiced is connected and select option 30='Print
Invoice' to display 'Maintenance Invoice. Print' (COS180).
- Start (COS280/B) or (COS100/B). Highlight the order to which the order line to be
invoiced is connected and select option 11='MCO Lines' to display (COS101/B). Then
highlight the MCO line to invoice and select option 35='Print Invoice' to display
On the (COS180/E) panel, make sure that the invoice date and the accounting date are correct.
Select the 'Close meter based' checkbox and specify a facility, service price method
'3' and select status '50' in the 'Highest status' field.
Press Enter to display the G panel, select the 'Invoice order' checkbox and press Enter once again to confirm.