Processing Maintenance Customer Orders

This document explains how to process different kinds of customer requests from order receiving to customer invoicing.

Use this process to handle customer requests for maintenance jobs, material requirements and material loans.

Outcome

Customer requests regarding regular maintenance jobs, material requirements (such as material loans), exchanges and sales are processed. The customer is invoiced for the services provided.

Depending on what process was run, other invoices may have been sent to payers other than the customer, such as suppliers of different components.

Refer to documents listed in the See Also section for further information about changes in M3 tables.

Before you start

Description

Use any of these options to process different kinds of customer requests from order receiving to customer invoicing.

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