Report Details of Work Order Operations with Work Orders

This instruction explains how you report an operation after the work has been completed. When you report an operation, you report the time spent on the operation and the materials that were used.


The operation is fully reported. When applicable, additional materials, time and employees are added to the operation.

Depending on the system settings, the following results can be expected:

Depending on the parameter settings and the results, the following operations may be performed:

Information about the transactions is saved in the following files:

Before you start

The starting conditions listed in Reporting Operations and Inspections should be met.

Parameter Settings that Impact the Result

Follow these steps

  1. Start 'WO Operation. Report' (MOS070/H).

    The program can be started in the following ways:

    From 'Work Schedule. Open' (MOS130), select the operation and then select option 'Report Operation'.

    From 'Work Order. Open' (MOS100), select the work order and then select option ''Report WO Operation' to display 'WO Operation. Report' (MOS070/B). Then double click the operation to report to display the report panel.

  2. Enter the time used for setting up the operation and the time spent performing the operation.

    The time entered here should be the actual time spent on the operation. Remember to use the unit that is specified for the work center, which is usually hours. The time can be set to be defaulted using an F13 parameter. If so, the estimated time for the operation will be proposed for the actual time. Time already recorded will be displayed next to this field.

    Time can be logged for multiple users with the F14 function. F14 uses 'WO Operation. Report Employee' (MOS075). If this function is to be used, the employees must be defined in 'Employee. Connect Calendar' (CRS510), 'User. Connect Authority' (CRS545), etc. When this function is used, the hours logged against the employee are automatically accumulated on the (MOS070) screen.

  3. Specify the time used to set up and run the machine (optional and not normally used for plant maintenance).

  4. Enter the disturbance code, if applicable, and the setup disturbance code (normally not used within plant maintenance) .

    Disturbance codes are predefined and are used to indicate disturbances that have affected the operation or the operation setup.

  5. Enter the downtime, if required, and specify whether the operation is now completed.

    Downtime is used for statistics.

    The completion flag is defaulted from the service from which the operation originated. This is set on the (MOS301/E) panel.

  6. If applicable, enter the time the operation was delayed because materials were late or machines were not stopped in time.

  7. Enter an employee identity, if applicable.

    Additional employees can be added using F14=Report Employee Number.

  8. Specify error codes, if applicable.

    Error codes are predefined and can be used in different ways. One example is to use error code 1 for a symptom, such as that smoke has been detected. Error code 2 could then be a cause code, such as a loose cable. Error code 3 could be the solution, such as refitting.

    Error codes can be linked directly to the equipment/serialized item. If this is not done, all available error codes will be displayed. Error codes can be made mandatory if the parameter 'Failure effect category' in (MOS300/F) is set to a value between 1 and 3.

    When error codes are displayed in (MOS070), they are displayed according to a hierarchy. M3 initially checks for a record in (MMS238) (the lowest level). If no record is found there, M3 checks in (MOS478) (option 'Diagnostics' from (CRS025)) where error codes are linked to item/equipment types. Finally, if these do not exist, M3 goes to (MOS572) (the highest level).

  9. Enter the work center that actually carried out the work (if it is different from the one on the work order), an overtime costing type (when applicable), and an optional user-defined text.

    The overtime costing type entered here will override the standard rate.

    Two text lines may be added here. More text can be added through the notepad option. The text block ID will be 'MOS070'. This allows the original request text and the report text to be viewed separately.

    • Filling in the Position and Equipment Fields

      The position will normally default from the original work request and not be changed.

      The equipment number will normally default from the original request. If it does not, the field can be set to be mandatory using the F13 parameters or 'WO Type. Connect Facility Parameters' (MOS122). It is normally good practice to link work orders to equipment. This enables statistics to be analyzed at the correct level. If only a position is specified, the history may not be as useful.

  10. Press Enter to save and finish.

    If the completion flag has been selected, the operation will be closed. If this is the last operation to be closed, then the system will either close the work order header automatically or display 'Work Order. Close' (MOS050) to allow it to be closed manually.

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