Defer a Work Order

This document explains how you defer a work order by deleting it and re-creating it as a work request.

You can use this instruction when you are unable to perform the work on the original planned date.

For information about how to defer a merged work order (a work order that include several services), see Create a Service by Copying a Work Order.

Outcome

Before you start

Follow these steps

Defer work order referring to non-scheduled service

  1. Start 'Work Order. Defer' (MOS031/E).

    This program can be accessed by selecting option 'Defer work order' for the work order in 'Work Order. Open' (MOS100) or 'Work Schedule. Open Toolbox' (MOS195).

  2. On (MOS031/E), review the information displayed for the work order.

  3. Set a new start date.

  4. Select the 'Redo performed work' check box, if you want to copy all materials and operations regardless of their statuses.

    If you do not select the check box, only remaining operations (status less than 89) and not issued materials (status less than 70) will be copied.

    If you do not select the check box, only remaining operations (status less than 89) and not issued materials (status less than 70) will be copied.

  5. If the service has related services on a lower level, select the 'Reschedule lower levels' check box if you want these work orders to also be deferred.

  6. Press Enter to defer.

    A new work request is created based on the work order.

Defer work order referring to scheduled service

  1. Start 'Work Order. Defer' (MOS031/E).

    This program can be accessed by selecting option 'Defer work order' for the work order in 'Work Order. Open' (MOS100) or 'Work Schedule. Open Toolbox' (MOS195).

  2. On the E panel, review the information displayed for the work order.

  3. Select the 'Redo performed work' check box, if you want to copy all materials and operations regardless of their statuses.

    If you do not select the check box, only remaining operations (status less than 89) and not issued materials (status less than 70) will be copied.

    Note that returned materials in status 90 are never copied to the new work request.

  4. If the service has related services on a lower level, select the 'Reschedule lower levels' check box if you want these work orders to also be deferred.

  5. Press Enter to defer.

    A new work request is created with the same due meter values as the work order.

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