This document explains how you define and agreement line with information about a service covered by the agreement. The pricing method used here is a fixed price total.
You add an agreement line when you want to add a service to a maintenance agreement.
A new maintenance agreement line with a service for which the customer pays a fixed price is added to the customer's maintenance agreement.
The file with information about agreement lines (ACUAGL) is updated.
You use an agreement line with a fixed price total for jobs that you know how long they take to perform and what material is used. This allows you to give the customer a fixed price for the service.
An agreement head must be defined in 'Maint Agrmnt. Open' (COS410).
Start 'Maint Agrmnt. Open' (COS410/B).
On the B-panel, select the appropriate agreement and select option 11 = 'Agreement lines' to display 'Maint Agrmnt. Open Lines' (COS411).
On the B-panel, set panel sequence EF.
On the B-panel, specify service price method and the date from which the agreement should be valid.
Specify the product, pruduct structure and service that the agreement should be valid for. Select 'New record' to display the E-panel.
On the E-panel, specify the price to be charged for the service and, if applicable, the warranty limits. Press Enter.
On the F-panel, specify whether the material to be used in the service should be limited to material owned by the customer and wether only expendables owned by the customer may be used. Press Enter to finish.