This document explains how you define a maintenance agreement line for which pricing is based on the time the service takes to perform and the material that is used in the service.
Use this instruction when you want to add new service to a maintenance agreement.
A new maintenance agreement line with information about a service that is connected to and covered by an agreement.
The file with information about agreement lines (ACUAGL) is updated.
You use an agreement line with service pricing based on time and material when you do not know how much time a job will take and not what material will be used.
A maintenance agreement head must be defined in 'Maint Agrmnt. Open' (COS410).
Start 'Maint Agrmnt. Open' (COS410/B).
Select an appropriate sorting order to identify the agreement in question.
The recommended alternatives are 1 = Agreement or 2 = 'Agreement lines'.
Select the agreement for which you wish to define an agreement line and select option 11 = 'Agreement lines' to display 'Maint Agrmnt. Open Lines' (COS411).
Set the panel sequence to EF.
On the B-panel, select service price method 1 and specify the date from which the agreement is to be valid.
Specify the product, product structure and the service if you do not wish to create a blank agreement line. Select 'New record' to display the E-panel.
On the E-panel, specify the maximum material price per item, transaction and order line (optional fields).
Specify warranty limits and an index (optional fields).
Use an index if you want to add a percentage to the time reported on a maintenance customer order.
Specify the maximum material cost and labor cost possible to invoice the customer (optional fields).
Specify the minimum number of hours allowed to report for an order line, a job and an order (optional fields). Press Enter to display the F-panel.
On the F-panel, specify whether only customer owned rotables and expendables are allowed. Press Enter to finish.