Select Transactions for Credit Monitoring and Payment Reminders

This document explains how you select past due customer invoices to be included in the credit monitoring routine.

Outcome

Customer invoices are selected based on the credit monitoring settings and the payer's credit department reference. The invoices are retrieved from the accounts receivable balance file (FSLBAL), the accounts receivable transaction file (FSLEDG), and the customer master file (OCUSMA).

The invoices are presented on payer level in 'Credit Monitoring. Process' (RMS420), showing the current credit and debt situation for each payer. This means that several customers can be included in the summarized values for the payer, depending on whether a separate payer is defined for the customer in 'Customer. Open' (CRS610/K).

A report is printed, confirming that the run is completed.

Use the invoices selected as a basis for managing customer debts, risk, and credit.

Transaction records for the selected invoices are saved in the following credit monitoring files: FCRMHD (listing name and status), FCRMCD (listing customer details), and FCRMIN (listing invoice details).

Note:  When performing this activity a second time, all previous records in (RMS420) are automatically erased, including payers with open tickler notes in 'Payer. Connect Tickler Note' (RMS440).

Follow these steps

Refer to the starting conditions in Managing Customer Debts.

  1. Start 'Credit Monitoring. Create Transactions' (RMS410/B).

    You can also call the program by selecting option 16 in 'Credit Monitoring. Process' (RMS420/B).

  2. Specify a range of the user's credit department references, that is, credit managers.

    Past due invoices matching the credit monitoring settings for all payers connected to one of the selected credit department references in 'Customer. Open' (CRS610/K) are included. If a senior credit manager is selected, all credit managers connected to him or her will automatically be included.

  3. In the same panel, specify the run date and press Enter to select the invoices.

    The run is always done based on the situation the current day, regardless of the date specified. This field is only used to indicate the last run date when opening the program for a new run next time. If the run is placed in a job queue to be executed after midnight, the run date can be set as the next date. Otherwise, the current date is specified.

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