This document explains how you select past due customer invoices to be included in the credit monitoring routine.
Customer invoices are selected based on the credit monitoring settings and the payer's credit department reference. The invoices are retrieved from the accounts receivable balance file (FSLBAL), the accounts receivable transaction file (FSLEDG), and the customer master file (OCUSMA).
The invoices are presented on payer level in 'Credit Monitoring. Process' (RMS420), showing the current credit and debt situation for each payer. This means that several customers can be included in the summarized values for the payer, depending on whether a separate payer is defined for the customer in 'Customer. Open' (CRS610/K).
A report is printed, confirming that the run is completed.
Use the invoices selected as a basis for managing customer debts, risk, and credit.
Transaction records for the selected invoices are saved in the following credit monitoring files: FCRMHD (listing name and status), FCRMCD (listing customer details), and FCRMIN (listing invoice details).
Refer to the starting conditions in Managing Customer Debts.
You can also call the program by selecting option 16 in 'Credit Monitoring. Process' (RMS420/B).
Past due invoices matching the credit monitoring settings for all payers connected to one of the selected credit department references in 'Customer. Open' (CRS610/K) are included. If a senior credit manager is selected, all credit managers connected to him or her will automatically be included.