Adjust Collection Assignment Proposal and Create Final Assignment for Past Due Customer Invoices

This instruction explains how you:

Outcome

See Creating Debt Collection Assignment for Past Due Customer Invoices.

Before you start

Follow These Steps

Adjust Collection Assignment Proposal

  1. Start ‘Collection. Open Assignment’ (ARS170/B).

    The panel lists previous collection assignments and proposals, date when generated, created by, and collection status.

  2. When needed, select sorting order 2=’List by creator’ to identify the proposal.

  3. Select option Open for the proposal.

    Panel (ARS175/B) is activated, listing the payer(s) included in the proposal and the payer status. The following statuses are used:

    0 = The payer is included in the collection routine.

    3 = The payer has been blocked from the collection routine and will not be included in the final assignment.

  4. On panel (ARS175/B), set the panel sequence.

    This instruction is based on panel sequence EFG1.

    Delete, Block, or Release Payers in the Collection Assignment Proposal

  5. On panel (ARS175/B), select one of the following options for a payer:

    • Option 3=Hold: Block the payer from the proposal and the final collection assignment.
    • Option 6=Release: Release a payer previously blocked from the assignment.
    • Option 4=Delete: Delete the payer completely from the proposal and the assignment.
    • Option 11=Invoices: List all invoices included in the proposal for the payer in (ARS176/B) without displaying the opening and closing comments. Continue with step 7.
    • Option 2=Open: Adjust payer information and add or adjust opening and closing comments for the collection assignment. Continue with step 6.

    Adjust Payer Information

  6. On panel (ARS175/E), change the payment terms and/or telephone number 1. Press Enter to continue with step 7.

    Review or Create Texts for the Collection Assignment

  7. On panel (ARS175/F), specify the desired text in any of the nine fields reserved for an opening comment and add two additional lines of information, when needed. Press Enter.

    If a standard opening comment is defined for the language used in ‘Collection. Enter Text’ (ARS085/E), the text is automatically retrieved but can be changed.

  8. 8 On panel (ARS175/G), enter a closing comment in any of the nine fields and add two additional lines of information, when needed. Press Enter.

    If a standard closing comment is defined for the language used in (ARS085/F), the text is automatically retrieved but can be changed.

    When pressing Enter, panel (ARS176/B) is called, listing all invoices included in the proposal per customer and currency. The following information is displayed:

    Customer number, division, invoice number, currency, invoice date, amount due, and collection stop status.

    The following statuses are used: 0 = The invoice will be included in the final collection assignment; 3 = The invoice is blocked from the assignment.

    Adjust Separate Invoices in the Collection Assignment Proposal

  9. Select any of the following options for processing invoices:

    • Option 2=Open: Add text to each invoice record in the collection assignment in (ARS176/E). Up to three lines of text can be entered.
    • Option 3=Hold: Block an invoice from being included in the final collection assignment
    • Option 6=Release: Release a previously blocked invoice
    • Option 4=Delete: Delete an invoice from the proposal. This activates panel (ARS176/D), where you are required to confirm the deletion.

    Create the Final Collection Assignment

  10. When the proposal is adjusted, return to panel (ARS170/B).

  11. To print the final collection assignment, select option 6=Print.

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