This document explains how you manage customer payments that for some reason cannot be entirely written off or allocated to invoice during the entry session by recording them on account.
Payment differences or entire payments are recorded on account in accounts receivable. An accounting journal and a customer payment journal are printed.
On account records are listed in 'Payment Received. Record' (ARS110/F) for the customer in question and available for later allocation or adjustment.
Allocate or adjust the on account records later on in (ARS110/F).
Accounts receivable and the general ledger are updated. The following account entries are created:
|AR30 – 100||Customer||x|
Decide That the Payment Should Be Allocated Later
The reason for deciding to record a payment or payment difference on account can be:
Record Customer Payment On Account
Record the entire payment or any non-adjustable payment differences on account against a specific customer when you at present cannot process the payment. The temporary on account payment is then displayed as an accounts receivable record.
You do this in 'Payment Received. Record' (ARS110).