Manually Allocating Customer Payments to Invoice

This document explains how you can manually allocate customer payments to customer invoices or other types of accounts receivable records.


Customer payments are (completely or partially) allocated, and adjusted (if necessary). An accounting journal and a customer payment journal are printed.

The general ledger and accounts receivable are updated. For information on created transactions, see Allocating Customer Payments to Invoice.

Before you start

The starting conditions listed in Allocating Customer Payments to Invoice must be met.

Follow these steps

  1. Allocate Customer Payment – Complete Allocation

    Apply a pre-defined accounting option to enter a payment as completely allocated to specific invoice record(s) in 'Payment Received. Record' (ARS110/F).

  2. Allocate Customer Payment – Partial Payment

    To manage partial payments, use another pre-defined accounting option in (ARS110/F) for the allocation.

  3. Allocate Customer Payment Using the Fast Allocation Function

    To enter a large number of payments from the same customer, you can automatically allocate the payments to the invoice records listed in (ARS110/F). The allocation stops when the entire amount is distributed.

  4. Allocate Customer Payment Using Function key F21='Parallel invoice number'

    To manage payments with 'Parallel invoice number', use the Function key F21 and complete the 'Parallel invoice number' to find the invoice number. It is recommended to use sorting order 3 or 13 (invoice number) in this case.

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